In a highly globalized world, commercial disputes are more likely to involve cross-cultural features. (“Cultural features” refers to aspects like language, expression, body language, value systems, ...

Chris Voss of the Black Swan Group discusses cross-cultural negotiation strategies. Learn effective communication skills and preparation techniques for successful global deals. Katie Zacharia’s alma ...

In global negotiations, success is often judged by outcomes alone. However, across much of Asia, the process matters just as much as the result. Negotiation is shaped by cultural values such as ...