Salesforce stock is down, but Benioff says AI Agentforce and “Agent Albert” could drive growth—plus hybrid pricing and ...

SAN BRUNO, Calif., Sept. 21, 2018 /CNW/ -- Freshworks, the leading provider of cloud-based customer engagement software, today announced a new Forrester Consulting study, Riding The Next Wave in SaaS ...

SaaS used to rely on enterprise subscriptions. Now, AI threatens this business model.

RightNow Technologies a SaaS (software as a service) provider of CRM software announced on Monday its intention to acquire privately held Salesnet, also a CRM company using the SaaS delivery model, ...

Roundtables with senior business leaders in San Francisco and New York revealed a consensus: AI isn't just threatening SaaS, ...