Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Glance, providers of a personal shopping platform backed by InMobi, has integrated its agentic commerce technology with PayPal, bringing real-time product data and native checkout directly to Glance ...

AskNicely, a customer experience platform provider, and JAVLN, the insurance broking software company behind JAVLN Officetech, have partnered to help insurance brokerages deliver a more consistent, ...

AdFury's Rich Media Tool develops rich media content, such as video carousels, feature sets, product comparison charts, and more, from product display pages.

Three months into 2026, the verdict is in: Artificial intelligence is no longer a pilot program. It’s become a critical era. Marketing teams that have spent the past few years experimenting with ...

Guitar Center, the leading retailer of musical instruments, lessons, repairs, and rentals in the United States, was an early adopter of Acxiom's expanded Digital Recognition capabilities, and the ...

Becausal, a provider of causal purchase intelligence, has partnered with Above Data, providers of the infrastructure layer connecting data providers with artificial intelligence-assisted marketing and ...

Customers have mixed feelings using generative artificial intelligence for customer support. A full 50 percent of them say their interactions are easier when companies use genAI, yet 87 percent say it ...

Generative artificial intelligence tools like OpenAI’s ChatGPT, Anthropic’s Claude, Elon Musk’s Grok, Perplexity, and a host of others have taken the world by storm, affecting industries and ...

The CXO conversation around agentic AI has significantly changed. No more questions such as “By how much it has reduced AHT?” Or: “How much has it cut costs?” The asks are tougher today: “By how much ...

Median tenure for chief marketing officers has fallen 35 percent since 2010, according to a study by CMO Huddles, a peer community for marketing leaders, and Findem, providers of an artificial ...

There are at least two things our Leaders categories have in common: They are all marked by healthy growth, and artificial intelligence figures prominently in all of them. Those two things are ...