Merger and acquisition activity among insurance agents and brokers has slowed to its weakest pace in years, with 439 transactions recorded in the first three quarters of 2026, down 19% from 539 in the ...
Insurance executives are confident about their artificial intelligence progress, but that confidence may not match reality, according to a new report from KPMG International. The survey of 44 ...
More than half of risk managers, 51%, regularly experience multiple interconnected risks at the same time, and 94% believe their organizations underestimate how cascading risks escalate across a ...
The highest-performing claims organizations in workers’ compensation aren’t chasing different ideas than everyone else. They’re investing in the same things: A.I., automation, workflow redesign, a ...
Claims professionals hear constantly that they need more empathy. Far less often does anyone ask where empathy comes from, or what happens when the supply runs low. “If you are out of gas and you ...
Picture a patient with a torn rotator cuff and major depression. Hurt on the job, she gets a claim number, a stack of authorizations and possibly a nurse case manager focused on getting her back to ...
A fundamental new challenge has emerged as A.I. moves rapidly from experimentation to deployment. As technology capabilities and use cases advance, carriers must ensure their use of new technology ...
Workers’ compensation claims are increasingly concentrated among the youngest and oldest segments of the workforce, according to a report from the Workers Compensation Research Institute (WCRI). The ...
The average value of a business interruption insurance claim now exceeds €850,000 ($952 million), about 70% higher than the corresponding average property damage claim of close to €500,000 ($560 ...
Independent agents remain the dominant force in U.S. small commercial insurance distribution, and years of predictions that business owners would move en masse to buying coverage online have largely ...
Lockton, the world’s largest privately held independent insurance brokerage, has appointed Vince Gaffigan to lead its U.S. Casualty practice. “Lockton’s continued investment in casualty reflects both ...
Non-residential construction spending grew nearly 1% in 2025, effectively stalling after years of expansion, and is on track to decline in 2026 for the first time since 2010 excluding a ...
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