I have recently created Beardbrand’s own voice customer service agent. And I did it in about a day. We’re still working on it, but the functional aspect is complete. Customer support has been a huge ...

Sig Ueland is a longtime contributor to Practical Ecommerce, having written weekly ecommerce resource lists since 2011 — addressing tools, products, and services to help merchants. He is also a ...

Black Friday is the week your ad budget works hardest. It's also the week your bidding algorithms have the least room for error. Google's Smart Bidding, ...

Shopify and Vercel are collaborating to build ecommerce shops for humans and AI alike. Sharing a stage at Vercel’s Ship 26 conference in San Francisco on October 15, Shopify CEO Tobi Lütke and Vercel ...

Creating content at scale with ChatGPT, Claude, Gemini, and others is increasingly dubious for search engine optimization. Over the past year, Google has updated and expanded its guidelines for ...

Artificial intelligence models are becoming platforms, attracting an ecosystem of applications, connectors, marketplaces, and payment systems that could eventually influence ecommerce. ChatGPT, Claude ...

Companies that help ecommerce merchants sell, collect payments, and ship orders increasingly know enough about those businesses to finance them. FedEx Dataworks and Stripe are the most recent examples ...

Our curated rundown this week of new services for merchants includes agentic checkouts, AI-powered marketing, same-day deliveries, brand intelligence, cross-border commerce, multi-carrier shipping, ...

I’ve worked as a content manager and copywriter for 15 years. Ask me which productivity apps I use, and I’ll say almost none. My to-do list lives in Apple Notes. I start with the quickest tasks, keep ...

A recent search for “cordless drill” on Walmart illustrated a quiet struggle playing out on many enterprise ecommerce sites. A Greenworks-sponsored brand module occupied the top of Walmart’s search ...

I asked Rok Hladnik, an ecommerce merchant turned agency owner, how to launch a new product line without confusing existing customers and diverting staff. He advised creating a new brand. “There’s ...